Expert InformationTechnology Management and Cybersecurity Solutions
We manage your IT resources to keep your systems running effectively and securely. Reach Us
Should Your Company Outsource IT?
Organizations with limited or no internal IT staff outsource IT to ensure all their business systems, operations, and networks remain up and running. Managed service providers take a proactive approach to IT, rather than waiting for something to break or shut down. The right IT provider can also help to reduce costs by letting you focus on value-added tasks in your organization and eliminating the need to hire full-time personnel to perform routine functions.
In this eBook, we provide an overview of the benefits of the services we can provide so you can make an informed decision whether or not outsourcing IT is right for you.
Who We Serve
Healthcare
We manage the IT resources of healthcare organizations so the staff can focus on what’s important: patient care. We proactively monitor all systems to ensure they remain updated and protected from cyber threats in accordance with HIPAA compliance best practices.
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Manufacturing
We manage the IT resources of manufacturers so they can focus on what’s important: producing a quality product. We proactively monitor all systems to ensure they remain updated and operational, avoiding costly downtime.
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Professional Services
We manage the IT resources of professional services firms so they can focus on what’s important: providing the best possible service to their clients. We proactively monitor all systems to ensure they remain updated and operational, avoiding costly downtime.
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Government Agencies
We manage the IT resources of government agencies so they can focus on meeting the goals of their organization. We proactively monitor all systems to ensure they remain updated and operational.
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Our Services
We are a technology support company. Whether you have an in-house IT staff or not, we can provide the IT services you need to effectively support your organization. Below are just the highlights of what we can do for you.
IT Support You Need, When You Need It
- Data Backup/Business Continuity
- IT Project Consulting
- Managed IT Services
- Hardware Procurement/Software Licensing
- HIPAA Compliance Assistance
Our solution is not limited to data backup alone. We provide a true business continuity solution that means you can remain operational even in the event of a catastrophic hardware failure. Our solution is HIPAA compliant, so if you are a healthcare organization you can rest assured that your data is safe and secure.
We will work with you to identify the IT services that best meet your organizational needs, create a project roadmap, and finally manage the project to a successful conclusion.
We can manage your entire IT infrastructure, remotely monitoring and managing your systems, keeping everything up to date and operational, and providing Help Desk phone support. If you have IT staff, we can handle the routine tasks so they can focus on functions providing strategic value to your organization.
We can source and implement the hardware and software solutions you need for your organization.
We help your organization achieve and maintain HIPAA compliance. We will work with you to conduct a risk assessment, then recommend and implement solutions to reduce your risk exposure and keep in compliance with HIPAA requirements.
About Viterium
We are committed to helping small and medium-sized organizations make the best use
of their IT investments in support of their organizational goals.
Viterium is a Certified Veteran Owned Small Business.
Kyle Knapp
Kyle C. Knapp is the founder and CEO of Viterium LLC.
Kyle earned a B.S. in Computer Science from the United States Naval Academy and an MBA from the University of Phoenix. He has 16 years of IT Management experience and a dedication to finding the right solution to any problem.
He has also achieved the CAHIMS (Certified Associate in Healthcare Information and Management Systems) designation from the Healthcare Information and Management Systems Society (HIMSS).
Memberships
Viterium LLC is a proud member of the following organizations:
Our Partners
These are just a few vendors we have partnered with to provide industry-leading solutions:
Knowledge, courtesy, and timeliness are several key traits I seek in an IT Services vendor, Viterium has each plus more.
Bryan Dally, IT Manager
Du-Co Ceramics Company
Kyle has been helpful and diligent on all the times so have worked with him. He is honest and will work with you to get what you need. Very personable and easy to work with.
Stephen Bada
Knapp Center for Childhood Development
We started working with Viterium last year when there was a problem with our e-mail sometimes not sending or receiving correctly. We had contacted another IT company, but they never got back to us. Kyle came out the next day and solved the problem in less than an hour. We have had a few other problems since then, and Kyle always responds quickly and gets us back up and running for a very reasonable cost. He is already friendly and a pleasure to work with.
We would highly recommend Viterium's services to anyone looking for reliable, local IT support.
Tony Drescher, Vice President
Direct Payment Consultants
Blog
HIPAA Compliance – Where Do I Start?
HIPAA regulations cover a lot of different topics and it may seem overwhelming at first. In fact, many organizations are so overcome with the massive amounts of information related to HIPAA compliance that they delay getting started, or just pick a few of the more...
How Important Are Business Associate Agreements?
Failure to execute Business Associate Agreements have resulted in fines of tens of thousands to over a million dollars over the past few years. So, they are a pretty important part of maintaining HIPAA compliance. So, what is a Business Associate Agreement?
Is Data Backup Enough?
Twenty years ago, it was enough for small to mid-sized organizations to have a simple Data Backup plan in place. Files were copied to removable media, generally tape drives, that had to be rotated and stored off-site. This evolved to cloud storage...
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Frequently Asked Questions
Have a question? Answers to our most frequently asked questions are below.
What are Managed IT Services?
Managed IT Services are proactive functions designed to keep IT systems functioning properly. Rather than the traditional Break/Fix model, where nothing is done until a problem actually happens, Managed IT can usually detect and prevent issues from occurring, resulting in less downtime and minimal loss of productivity. Though the actual services included can vary depending on the needs of the client, they generally include at least: Remote Monitoring and Management, Help Desk, Data Backup/Business Continuity.
What is the difference between a Data Backup and a true Business Continuity solution?
A Data Backup is just that, a backup copy of your organization’s data. While important, just having access to your data doesn’t mean you can continue to operate in the event of a problem. To continue operating the data has to be processed in some way, and for most small to mid-sized organizations that means a local physical server. A hard drive crash or a ransomware infection, two of the more common server problems, will render the server unusable until a replacement drive can be installed or the system is completely wiped, the operating system reinstalled, and the data restored. Recovery time in these circumstances often amounts to a day or more.
A true Business Continuity solution, on the other hand, includes not just the data, but a means to process that data to continue functioning. This means the ability to run a virtual instance of the protected server that can provide the same level of access to data and the processes that make it usable.
Let’s Get Started
p – 724.200.7080
e – info@viterium.net
a – P.O. Box 594, Saxonburg, Pennsylvania 16056
Send Us a Message
Resources
See below for detailed information on some of the solutions we provide.
The Ultimate Disaster Recovery Checklist
(download PDF)
SIRIS
(download PDF)
Total Data Protection
(download PDF)
Helpful Links
Below you will find helpful links to other resources relating to IT in general and Healthcare IT in particular.